CO HotelOnline

Privacy Terms

Data Protection Statement

CPO HANSER SERVICE GmbH (“CPO”) protects the personal data of its website users with greatest diligence. Personal data are data which can be related to your person and provide information on your behaviour or characteristics. This includes of course your name, postal address and telephone number as well as information about your possible interests and surfing customs as far as this information can be attributed to you directly or indirectly.We collect, use and process personal data provided by you only according to the strict data protection provisions in Germany and in compliance with the provisions of the EU Data Protection Directive.

Non-personal data

In the course of your access to our websites or to files provided on our websites data will be logged for internal system-related and statistical purposes which possibly allow identification (name of the file accessed, date and time of the access, data volume transferred, notification of successful access, web browser and requesting domain). Person related exploitation will not be conducted. Statistical analysis of anonymised data is reserved.

Collection, use and process of personal data for the use of our online services

In case you reserve a hotel on our hotel portal we will ask for your name and other personal information we need for the service. We use and process these data only for the purpose of answering your requests, for executing contracts that have been concluded with you and for technical administration. Your personal data will be disclosed or otherwise transferred to third parties only if this is necessary for executing contracts (for example a hotel reservation booked with CPO), for accounting purposes or if you have given your explicit consent.

Deletion of your personal data
Your personal data will be deleted after the expiration of the storage period required by law, statute or contract as far as they are no longer necessary for the performance of the contract. Data not affected by this will be deleted when the purposes described in the consent lapse. In case a storage period exists the data will be blocked instead of deleted when the purpose of collecting or using the data lapses.

Visibility of your personal data for other users

By giving your consent to the use and processing of your data you agree to the publication of your data (e.g. name, address, email address) to other users so that they become visible to them.

Data safety

Your data will generally be transferred to us in an encoded form to exclude access by unauthorised third parties. Your data will be stored on especially secured servers. They are only accessible to authorised persons who are familiar with the applicable data protection provisions. We cannot, however, guarantee the security of the data as unauthorised access, hardware and software defects and other factors can prejudice data security at any time.

Links to other websites

Our internet sites contain links to other websites. We are not responsible for data privacy policies and/or practices on other websites and we have no influence as to whether the operators act in compliance with data protection provisions. Our privacy policy is solely applicable to data collected by us.

Correction/update of information

You are entitled to gain access to your data and change them at any time. If you request information about the data stored about you or undertake adjustments, please contact us via email to: berlin@cpo-hanser.de If you have consented to the publication of your personal data to other registered users, you can revoce this consent at any time with effect for the future. All you need to do is send an email to berlin@cpo-hanser.de.

The rapid development of the internet and the technical progress make it necessary to adjust and expand our information on data protection from time to time. You will be informed about any changes on our websites.